Our repair warranty

Cover periods

• 12 months — most repairs, including charging port and other internal component work.
• 90 days — front glass replacements, battery replacements and MacBook board repairs.

What's covered

• The specific component or repair we carried out (e.g. screen, front glass, battery, charging port, board repair).
• Parts and labour for the applicable cover period shown above.
• Return courier costs if the same fault returns within the warranty window.

What isn't covered

• Accidental damage that happens after the device is returned (drops, liquid ingress, crushed frames).
• Faults unrelated to the original repair (e.g. a charging-port failure after a screen repair).
• Devices that have been opened, modified or repaired by a third party after our work.
• Cosmetic wear and tear.

How to make a claim

1. Contact your account manager (or use our contact form) with the original repair reference and a short description of the fault.
2. We'll book a free collection within one working day.
3. Our workshop will diagnose and either re-do the original repair at no charge, or — if the fault sits outside the warranty — give you a quote before doing any chargeable work.

This warranty sits alongside your statutory consumer rights and does not limit them.